Search

 

CIAOPS Blog
Subscribe in a reader


CIAOPS Presentations
View directorcia's profile on slideshare


CIAOPS Social Media

Need to Know podcasts (free to download)


You can now subscribe to these podcasts via http://ciaops.podbean.com for regular updates and downloads.

Advertising opportunities - please contact us for information about sponsorship packages.

Appearance opportunities - please contact us for information about appearing on an episode.

 

Episode 21 with Loryan Strant - 16 January 2012 (53mins)

Topics include: 

  • What does Office 365 offer resellers?
  • The benefits of moving the customers to Office 365.
  • Tips and tricks for getting the most from Office 365.

Loryan Strant (http://www.paradyne.com.au/)   


Episode 20 with Brett Hill - 3 January 2012 (53mins)

Topics include: 

  • What does Office 365 have to offer?
  • Some of the challenges in adopting Office 365.
  • Tips and tricks for getting the most from Office 365.

Brett Hill (www.office365answers.com)   


Episode 19 with Jason Thomas - 5 May 2011 (63mins)

Topics include: 

  • Server options in SMB space.
  • The view from the field.
  • What challenges does the cloud bring?

Jason Thomas (www.raggweir.com.au)  


 

Episode 18 with Josh Peterson - 22 March 2011 (97MB / 52mins)

Topics include: 

  • Configuring Profit and Loss chart
  • Key business ratios to monitor
  • Benefits of business imporvement groups

Josh Peterson (Josh@taylorbusinessgroup.com


Episode 17 with David Wales - 8 March 2011 (117MB / 62mins)

Topics include: 

  • Running a services desk
  • Managing service desk staff
  • Challenges of a service desk

David Wales (Correct Solutions


Episode 16 with Matt Mackowicz - 22 February 2011 (91MB / 48mins)

Topics include: 

  • Overcoming revenue hurdles
  • Employing sales people
  • Developing sales teams

Matt Mackowicz (Ambition Mission


Episode 15 with Todd Colbeck - 8 February 2011 (57MB / 60mins)

Topics include: 

  • Developing referral systems
  • Marketing
  • Adding new clients

Todd Colbeck (Colbeck Coaching Group


Episode 14 with Ryan Spillane - 25 January 2011 (56MB / 60mins)

Topics include: 

  • Finding good employees
  • Recruitment process
  • Interview tactics

Ryan Spillane (Correct Solutions


Episode 13 with Lee Hickin - 11 January 2011 (52MB / 55mins)

Topics include: 

  • Office365 in depth
  • Office365 for SMB
  • Getting ready for Office365

Lee Hickin (Microsoft Australia)  


Episode 12 with Brad Clarke - 28 December 2010 (54MB / 55mins)

Topics include: 

  • Office365
  • Why Office365 is appealing
  • Using community contacts

Brad Clarke (Microsoft Australia) 


Episode 11 with Dana Epp - 14 December 2010 (56MB / 59mins)

Topics include: 

  • Wireless insecurity
  • Security in an SMB world
  • The value of community

Dana Epp - http://www.scorpionsoft.com/ 


Episode 10 with George Sierchio - 29 November 2010 (48MB / 51mins)

Topics include: 

  • Viewing a business like an asset
  • Developing an exit strategy
  • What happens if you want to sell your business

George Sierchio - http://www.consultantscoach.com


Episode 9 with Jeff Alexander - 16 November 2010 (50MB / 53mins)

Topics include: 

  • Windows Home Server & Vail
  • SBS Aurora
  • Windows Phone 7

Jeff Alexander - http://blogs.technet.com/b/jeffa36/ 


Episode 8 with Richard Tubb - 2 November 2010 (55MB / 58mins)

Topics include: 

  • The challenges of merging a business
  • How to use social network effectively
  • Focusing on what you do best

Richard Tubb - http://tubbweb.spaces.live.com  


Episode 7 with Vlad Mazek - 19 October 2010 (65MB / 70mins)

Topics include: 

  • The changes the cloud brings
  • SMB Business environment
  • Understanding what you do well

Vlad Mazek - http://www.vladville.com 


Episode 6 with Radek Tkaczyk - 5 October 2010 (47MB / 50 mins)

Topics include: 

  • Virtualization
  • VMware product range
  • New releases from VMware

Radek Tkaczyk - http://www.vmvault.com.au  


Episode 5 with Mark O'Shea - 22 September 2010 (42MB / 45 mins)

Topics include: 

  • Microsoft Australian Partner Conference
  • SBS 7 and Aurora
  • Microsoft InTune 

Mark O'Shea - http://blogs.technet.com/b/ausptasmb/


Episode 4 with Peter Vane - 15 September 2010 (51MB / 55 mins)

Topics include: 

  • Managed Services with the Cloud
  • Reaction of clients to cloud technology offerings
  • Changes cloud will bring for resellers 

 Peter Vane = http://www.itwest.biz 


Episode 3 with Susanne Dansey - 9 September 2010 (62MB / 70 mins)

Topics include: 

  • SMB Business talk
  • Business Leadership and Vision
  • Effect of cloud computing on business    

Susanne Dansey = http://www.purplecowideas.co.uk


Episode 2 with Wayne Small - 30 August 2010 (25MB / 36 mins) 

Topics include: 

  • Wrap up from TechEd Australia 2010
  • Why attend TechEd
  • What's coming down the pipe  

Wayne Small = http://www.sbsfaq.com 


Episode 1 with Susan Bradley - 25 August 2010 (42MB / 60 mins)

Topics include: 

  • Slow down issues with XP and Microsoft updates
  • A new DLL vulnerability
  • Microsoft Security essentials in SMB
  • The new versions of SBS, Aurora and 7
Susan Bradley = http://msmvps.com/blogs/bradley/