Need to Know podcasts (free to download)
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Episode 21 with Loryan Strant - 16 January 2012 (53mins)
Topics include:
- What does Office 365 offer resellers?
- The benefits of moving the customers to Office 365.
- Tips and tricks for getting the most from Office 365.
Loryan Strant (http://www.paradyne.com.au/)
Episode 20 with Brett Hill - 3 January 2012 (53mins)
Topics include:
- What does Office 365 have to offer?
- Some of the challenges in adopting Office 365.
- Tips and tricks for getting the most from Office 365.
Brett Hill (www.office365answers.com)
Episode 19 with Jason Thomas - 5 May 2011 (63mins)
Topics include:
- Server options in SMB space.
- The view from the field.
- What challenges does the cloud bring?
Jason Thomas (www.raggweir.com.au)
Episode 18 with Josh Peterson - 22 March 2011 (97MB / 52mins)
Topics include:
- Configuring Profit and Loss chart
- Key business ratios to monitor
- Benefits of business imporvement groups
Josh Peterson (Josh@taylorbusinessgroup.com)
Episode 17 with David Wales - 8 March 2011 (117MB / 62mins)
Topics include:
- Running a services desk
- Managing service desk staff
- Challenges of a service desk
David Wales (Correct Solutions)
Episode 16 with Matt Mackowicz - 22 February 2011 (91MB / 48mins)
Topics include:
- Overcoming revenue hurdles
- Employing sales people
- Developing sales teams
Matt Mackowicz (Ambition Mission)
Episode 15 with Todd Colbeck - 8 February 2011 (57MB / 60mins)
Topics include:
- Developing referral systems
- Marketing
- Adding new clients
Todd Colbeck (Colbeck Coaching Group)
Episode 14 with Ryan Spillane - 25 January 2011 (56MB / 60mins)
Topics include:
- Finding good employees
- Recruitment process
- Interview tactics
Ryan Spillane (Correct Solutions)
Episode 13 with Lee Hickin - 11 January 2011 (52MB / 55mins)
Topics include:
- Office365 in depth
- Office365 for SMB
- Getting ready for Office365
Lee Hickin (Microsoft Australia)
Episode 12 with Brad Clarke - 28 December 2010 (54MB / 55mins)
Topics include:
- Office365
- Why Office365 is appealing
- Using community contacts
Brad Clarke (Microsoft Australia)
Episode 11 with Dana Epp - 14 December 2010 (56MB / 59mins)
Topics include:
- Wireless insecurity
- Security in an SMB world
- The value of community
Dana Epp - http://www.scorpionsoft.com/
Episode 10 with George Sierchio - 29 November 2010 (48MB / 51mins)
Topics include:
- Viewing a business like an asset
- Developing an exit strategy
- What happens if you want to sell your business
George Sierchio - http://www.consultantscoach.com
Episode 9 with Jeff Alexander - 16 November 2010 (50MB / 53mins)
Topics include:
- Windows Home Server & Vail
- SBS Aurora
- Windows Phone 7
Jeff Alexander - http://blogs.technet.com/b/jeffa36/
Episode 8 with Richard Tubb - 2 November 2010 (55MB / 58mins)
Topics include:
- The challenges of merging a business
- How to use social network effectively
- Focusing on what you do best
Richard Tubb - http://tubbweb.spaces.live.com
Episode 7 with Vlad Mazek - 19 October 2010 (65MB / 70mins)
Topics include:
- The changes the cloud brings
- SMB Business environment
- Understanding what you do well
Vlad Mazek - http://www.vladville.com
Episode 6 with Radek Tkaczyk - 5 October 2010 (47MB / 50 mins)
Topics include:
- Virtualization
- VMware product range
- New releases from VMware
Radek Tkaczyk - http://www.vmvault.com.au
Episode 5 with Mark O'Shea - 22 September 2010 (42MB / 45 mins)
Topics include:
- Microsoft Australian Partner Conference
- SBS 7 and Aurora
- Microsoft InTune
Mark O'Shea - http://blogs.technet.com/b/ausptasmb/
Episode 4 with Peter Vane - 15 September 2010 (51MB / 55 mins)
Topics include:
- Managed Services with the Cloud
- Reaction of clients to cloud technology offerings
- Changes cloud will bring for resellers
Peter Vane = http://www.itwest.biz
Episode 3 with Susanne Dansey - 9 September 2010 (62MB / 70 mins)
Topics include:
- SMB Business talk
- Business Leadership and Vision
- Effect of cloud computing on business
Susanne Dansey = http://www.purplecowideas.co.uk
Episode 2 with Wayne Small - 30 August 2010 (25MB / 36 mins)
Topics include:
- Wrap up from TechEd Australia 2010
- Why attend TechEd
- What's coming down the pipe
Wayne Small = http://www.sbsfaq.com
Episode 1 with Susan Bradley - 25 August 2010 (42MB / 60 mins)
Topics include:
- Slow down issues with XP and Microsoft updates
- A new DLL vulnerability
- Microsoft Security essentials in SMB
- The new versions of SBS, Aurora and 7
