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The Computer Information Agency 

Founded in 1995, the Computer Information Agency is a specialized technology consultancy in Sydney, Australia that focuses on assisting businesses and individuals improve their productivity using technology and smart business practices. The Computer Information Agency has high levels of experience in technologies such as Sharepoint, Windows Servers, including Microsoft Small Business Server, Cloud technologies such as Office 365 plus Azure as well as desktop applications such as Outlook, Word, Excel and Onenote.

With special emphasis placed on the business benefits of technology the Computer Information Agency is unique in its ability to work with companies to improve and streamline their processes utilizing the technology they already have in place. The focus is on providing an improved end result for the business which in the long run leads to greater productivity and profitability. - Our online training video site where we post videos we have created about many of the technologies we use. - For information about technology and business subscribe to our weblog. - Catalog of documents and presentation created by us. - Our podcast site.

For help with all your technology requirements please contact us for more information.


We proudly support the following charity (see our loan portfolio at -


Kiva is a non-profit organization with a mission to connect people through lending to alleviate poverty. Leveraging the internet and a worldwide network of microfinance institutions, Kiva lets individuals lend as little as $25 to help create opportunity around the world. Learn more about it how it works at


Our principal

Robert Crane BE MBA MCP

 View Robert Crane's profile on LinkedIn View directorcia's profile on slideshare 
Robert has a degree in Electrical Engineering as well as Masters of Business Administration. He is also a Small Business Specialist, Microsoft Certified SharePoint Professional, Office 365 Administrator and Azure Technical Specialist. Robert has over 20 years of IT experience in a variety of fields and positions, including working on Wall St in New York. He continues his involvement with information technology as the Principal of the Computer Information Agency.

Apart from resolving client technical issues, Robert continues to present at seminars locally and internationally, as well as write on a number for topics for the Computer Information Agency. Robert has been President of the SMBiTPro community in Sydney. Since 2012 Robert has been awarded a Most Valuable Professional (MVP) award from Microsoft for his contributions around the Office 365 product. He is also a Microsoft Certified Trainer (MCT). He also develops and presents technology courses on a regular basis at various locations. Robert is committed to a process of ongoing business and technical education to continue developing the skills required to assist clients with their business challenges.

Please contact us for more information.  




Having worked directly with Robert on a number of projects over the years I would happily recommend him to anyone. He has always conducted himself in a professional and reliable manner and has been ready to provide assistance when required. His involvement with our local SMB technology group has also provided significant benefits through his presentations and contributions on SharePoint and Cloud technologies. His leadership of the group recently has allowed the group to flourish and afford significant benefits to all members. His wide experience in technology, management, training and public speaking make him an ideal candidate for almost any business project. - Doug Wilson, HW Systems.

It is my pleasure to endorse Robert as a true asset to the SMB IT Community both in his homeland of Australia and abroad in the United States. Robert is a well known and truly respected pillar in this space both for his consulting clients and to his fellow SMB IT Community members. He stays well educated in technology and business operations to best deliver solutions and knowledge to colleagues and clients alike. After knowing Robert for the last few years and getting to collaborate on educational podcast material with him, my opinion of his integrity, knowledge and professionalism could not be greater. - George Sierchio, Action Business Partners. 

Primarily I have been the fortunate recipient of Robert's vast knowledge of the use, deployment and business models Microsoft's SharePoint environment addresses. His SharePoint Guide subscription is a "must have" for anyone working on the field of ICT. However, I have also been able to tap into his enlightened and lateral approach to running a business.  His time management techniques and tools are of a very high order; and it would be accurate to say he is a business management consultant whose employment would enhance ANY operation and you would be certain he is not a consultant who "borrows your watch to tell you the time"!  He has my unreserved recommendation to anyone seeking to enhance the way they "work ON the business not IN the business"! - Robert Prideaux, Ailean OnLine

It is my personal experience that Robert is extremely professional in every aspect of his dealings; whether with peers, contractors, or customers. Whether it is organising and running a meeting, strategically planning a solution, or providing expert level information and assistance on his core technical and business competencies of SharePoint and/or Cloud technologies, Robert delivers according to specification, on time, and within budget. I trust Robert implicitly, and can but provide the highest level of recommendation. -Tony Albans, A.A. Networks.